The Zipwire is a non refundable attraction, by purchasing tickets with us, you tick and accept the terms and conditions. Rides on our Zipwire may be cancelled due to adverse weather conditions, high frost and high winds being more significant issues, with opening and riding decisions being made at the management’s discretion. You accept these terms that are out of our control upon booking. We publish on our website and social media stories if we are closed due to weather conditions.
Our tickets are valid up to a year, so if you can’t make your scheduled slot for any reason, you can come along at any time and still use your ticket. If on the day, after your ticket has been redeemed, you choose not to participate in the zip, we are happy to set your ticket to redeemable again and you are welcome to come down on another day to participate in the zip. Tickets can also be gifted/transferable to another person(s).
Despite the inclement weather, we are still open today. However, we understand that it might put you off your ride and If this is the case, you are more than welcome to keep hold of the tickets for another day as they have a 1 year expiry. Any questions or queries regarding bookings, please email us. Thank you.
Bar & Kitchen:
Monday - Friday: 10am-10:30pm
(subject to weather and footfall)
Zip Wire:
Summer and Kids Holidays - Open everyday 12pm - 6pm (Subject to weather and footfall, this can be up to 8pm)
winter period - Sat & Sun: 12noon to 6pm
Booking office (for enquiries, advance booking & gift vouchers):
Monday - Friday: 10am to 5pm
01273 671405